NDH Defence - Privacy Policy 08/2023

Our contact details

Name: NDH Defence Industries Ltd
Address: 19 Station Road, Addlestone, Surrey, England, KT15 2AL
Phone Number: +44 (0)7920 101 555
E-mail: info@ndhdefence.com

The type of personal information we collect
We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name and contact details)
• Company/Employer information
• Business and character references
• Online identifiers, such as cookies or IP addresses

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• Cookie consent for additional functionality of our website
• Contacting us through the online contact form
• Requesting information on products or services
• Providing information on your business or products
• Providing governmental, industry or character references

We also receive personal information indirectly, from the following sources in the following scenarios:

• Cookie consent, for additional functionality of our website
• Public government records, for verification of your company
• News articles, when researching you and your company

We use the information that you have given us in order to verify your identity and status in the industry, to ensure that we do not invite undue risk.

We may share this information with the UK government and its departments, for the purposes of applying for licences. We may share this information with foreign governments if required for legal reasons, or in the course of fulfilling a contract. We may also share this information with manufacturers, transporters and other parties involved with an order.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) We have a contractual obligation; and
(b) We have a legal obligation.

How we store your personal information

Your information is securely stored.

We keep personal data for a minimum of 7 years following the last point of contact. Your information will then be securely destroyed.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@ndhdefence.com if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info@ndhdefence.com.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk